Cancellation & Refund Policy

1. Wallet Balance

• Wallet balance represents in-app value used to access features within the app.
• Wallet balance, once made available, is non-refundable, except where required by applicable law.
• Wallet balance cannot be withdrawn, exchanged, or transferred outside the app.

2. Service Usage

• Wallet balance is used automatically as you access and use the service.
• Once balance is used for accessing features, it cannot be reversed.

3. Discontinuation

• You may stop using the service at any time.
• Unused wallet balance does not entitle users to refunds, except where required by law.

4. Exceptions

Refunds may be provided only if required under applicable law.

5. Contact

For support-related queries, contact: hello@crich.ai