Privacy Policy

1. Information We Collect

• Mobile number and country code
• Profile details provided by the user
• Usage and interaction data (such as actions taken in the app and feature usage)

2. How Information Is Used

Information is used to:

• Provide and improve AI responses
• Maintain user accounts and profiles
• Provide account support and prevent fraud/abuse
• Monitor system performance

3. Analytics and Monitoring

Crich may use third-party tools for:

• User event tracking and analytics
• Error monitoring and diagnostics

These tools may collect device and usage signals required to operate reliably.

4. Data Security

Reasonable technical measures are used to protect user data. However, no system is fully secure.

5. Data Sharing

Crich does not sell user data.
Data may be shared with trusted service providers only as required to operate the platform (for example, infrastructure and analytics), and only to the extent necessary.

6. Data Retention

We retain information only for as long as necessary to:

• provide the service
• comply with legal obligations
• resolve disputes
• enforce our agreements

7. International Users

Crich is a global product. By using the service, you consent to data processing as described in this policy.

8. Policy Updates

This Privacy Policy may be updated periodically. Continued use implies acceptance of changes.

9. Contact

For privacy-related queries, contact: hello@crich.ai